Refund Policy

1. Overview

At ShareDemo Store, we strive to provide excellent service. This Refund Policy outlines the circumstances under which refunds may be provided.

2. Free Service

Currently, ShareDemo Store is provided as a free service. Since no payment is required to use our basic features, traditional refund scenarios do not apply.

3. Future Paid Services

If we introduce paid features or premium plans in the future, this policy will be updated to include:

• Refund eligibility criteria
• Refund processing timeframes
• Partial refund calculations
• Non-refundable services

4. Service Interruptions

In the event of significant service interruptions or outages:

• We will work to restore service as quickly as possible
• Users will be notified of any extended downtime
• Service credits may be provided for extended outages (if applicable to paid plans)

5. Account Termination

If your account is terminated:

• You may export your data before termination
• Refunds for any future paid services will be handled case-by-case
• No refunds will be provided for violations of our Terms of Service

6. Data Loss

While we implement robust backup systems:

• We recommend users maintain their own backups
• We are not liable for data loss due to user error
• Compensation for data loss will be evaluated case-by-case

7. Third-Party Services

For any third-party services integrated with ShareDemo Store:

• Refunds are subject to the third-party's refund policy
• We will assist in coordinating refund requests where possible
• Direct disputes should be handled with the third-party provider

8. Refund Process (Future Paid Services)

When paid services are introduced, our refund process will include:

• Submit refund request within specified timeframe
• Provide reason for refund request
• Allow up to 5-10 business days for processing
• Refunds processed to original payment method

9. Exceptions

Refunds may not be available for:

• Services already consumed or used
• Violations of Terms of Service
• Requests made after specified time limits
• Services provided by third parties

10. Dispute Resolution

If you disagree with a refund decision:

• Contact our support team for review
• Provide additional documentation if requested
• Allow up to 10 business days for dispute resolution

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Material changes will be communicated to users via:

• Email notification
• In-app notifications
• Website announcements

12. Contact Information

For refund requests or questions about this policy, please contact us at:

• Email: billing@sharedemo.store
• Support: Contact Us
• Response time: Within 24-48 hours